Parts Plus Car Care Center Customers who received the North American
Warranty Statement are protected from unexpected repairs on both parts and
labor for 24,000 miles or 24 months, whichever comes first. If you have a
problem with a covered repair performed at a Parts Plus Car Care Center
simply call 1-877-252-4609 (toll-free). The Warranty Administrator will
direct you to a Car Care Center in the market for repairs. If there is no
Car Care Center in the market, they will direct you to one of more than
35,000 participating repair facilities for service. The repair facility will
obtain authorization from the Warranty Administrator and perform the repair
on your vehicle. Once the repair is completed, the shop will contact the
Warranty Administrator. You pay nothing for covered repairs.
If you are within 25 miles of the original repair shop, the Warranty
Administrator will direct you back to that shop.
Nationwide Warranty Coverage
The North American Warranty covers parts and labor for a period of 24
months or 24,OOO miles, whichever comes first.
Normal Warranty Coverage can include:
- Air conditioning, heating and climate control systems
- Engine cooling system(s)
- Engine performance or drivability services and repair
- Fuel system(s)
- Electronic engine management system and other on-board computer systems
(engine, body, brake and suspension computers), cruise control systems
- Brake system(s)
- Starting and charging systems
- Electrical system(s)
- Exhaust system(s)
- Ignition system(s)
- Steering/suspension systems, wheel bearings, CV joints, half-shafts and
- Other minor repairs
- *Towing & Rental Car
Service & Vehicles NOT Covered by the North American Warranty outside of
the 25-mile radius of the original service dealer:
Any internal repairs or replacement of internal components, or
replacement of engine assembly.
Automatic - any internal repair or component replacement
requiring the removal of the automatic transmission or transaxle from the
vehicle or disassembly of the same.
Manual - any internal repair or component replacement requiring
the removal of the transmission or transaxle from the vehicle or disassembly
of the same.
Clutches - Clutch component or assembly repair or replacement.
DRIVE AXLE/DIFFERENTIAL ASSEMBLY
Any repair or component replacement requiring the removal of
internally lubricated components or replacement of the drive/axle
BODY, PAINT, MOLDING REPAIR
What People Say About Us
Great honest mechanic,
5 stars all the way!
Marc is very honest and knowledgeable. Always get my vehicle in and out in a timely fashion. Thanks Marc!!!
My husband and I have been going to Pelletier's for over fifteen years. Our friends recommended this shop and still do. They are honest, have fair prices and offer expert auto repair. Mark is an excellent mechanic. They have been very accommodating to our requests to save money. We highly recommend them. They can be trusted.
The best! Honest and reliable. Highly recommended!
Been coming here since the day I found this place. I bring all 3 of my vehicles here for anything and everything. Marc does top notch work.
I go here all the time with my car. He does great work and won't rip you off like some other shops. Please check him out, you will be happy you went.
Does great work! I definitely recommend Pelletier’s.
I will be going here from now on with all my vehicles! When it comes to getting your car worked on the hardest thing is finding a shop you can trust, I'm glad to say I finally found that shop! Not only was my car fixed extremely fast but I felt comfortable leaving the shop after having it repaired!
Most reliable, honest, affordable mechanics around.
Great service and great prices.
Here is the deal: Honest mechanics are one of the hardest things to find, it's taken me almost 20 years and I finally found the guy. Mark Pelletier (the owner) is the man. He is as honest as they come, does a remarkable job, knows everything about cars and can fix pretty much anything. I was recommended to go there, and went the first time needing a whole engine replacement job, guess what! My car is as good as new. Job done in a timely manner at a fair price. Absolutely awesome! I've been there for other reasons and every time it's a 5 star service. Top mechanic in the country, highly recommended.