Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
What People Say About Us
Great honest mechanic,
5 stars all the way!
Marc is very honest and knowledgeable. Always get my vehicle in and out in a timely fashion. Thanks Marc!!!
My husband and I have been going to Pelletier's for over fifteen years. Our friends recommended this shop and still do. They are honest, have fair prices and offer expert auto repair. Mark is an excellent mechanic. They have been very accommodating to our requests to save money. We highly recommend them. They can be trusted.
The best! Honest and reliable. Highly recommended!
Been coming here since the day I found this place. I bring all 3 of my vehicles here for anything and everything. Marc does top notch work.
I go here all the time with my car. He does great work and won't rip you off like some other shops. Please check him out, you will be happy you went.
Does great work! I definitely recommend Pelletier’s.
I will be going here from now on with all my vehicles! When it comes to getting your car worked on the hardest thing is finding a shop you can trust, I'm glad to say I finally found that shop! Not only was my car fixed extremely fast but I felt comfortable leaving the shop after having it repaired!
Most reliable, honest, affordable mechanics around.
Great service and great prices.
Here is the deal: Honest mechanics are one of the hardest things to find, it's taken me almost 20 years and I finally found the guy. Mark Pelletier (the owner) is the man. He is as honest as they come, does a remarkable job, knows everything about cars and can fix pretty much anything. I was recommended to go there, and went the first time needing a whole engine replacement job, guess what! My car is as good as new. Job done in a timely manner at a fair price. Absolutely awesome! I've been there for other reasons and every time it's a 5 star service. Top mechanic in the country, highly recommended.